Phone
(844) 404-0822Call during business hours for product support.
CONTACT
Contact Credit Wellness support
Call or email with questions about accessing your credit reports, reading a monitoring alert, or using an account feature.
Available Monday through Friday, 8 AM to 6 PM. After hours, email us and we'll respond the next business day.
REACH US
Phone, email, hours, and address
For questions, document forwarding, or opt-out requests.
Hours
Mon – Fri
8 AM – 6 PM
Closed weekends and federal holidays.
Mailing address
Credit Wellness LLC5830 E 2nd St Ste 700 PMB 7893
Casper, WY 82609-4308
WHEN TO CALL
Reasons customers call
You do not need to diagnose the report before calling. Tell us which of these situations is closest to what you see.
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An apartment application was denied and cited your credit.
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A lender asked you to fix something on your report before pre-approval.
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A collection just appeared on your file that you don't recognize.
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A debt you already paid is still showing as owed.
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You think your file may be mixed with someone else's.
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You want to review your reports before applying for a loan, lease, or card.
ON THE CALL
What happens when you call
We ask what prompted the call, explain what the service includes, and answer questions about the available tools.
- 1
Describe the issue
Tell us what you're seeing and what prompted the call: a letter, a denial, a credit alert, or an account question.
- 2
Review the tools
We explain report access, monitoring, and general educational resources. You choose which information to review.
- 3
Choose whether to continue
If you want a guided report review, we explain how to start and what the service includes.
COMPANY
Casper, WY 82609-4308
United States
Credit Wellness LLC
5830 E 2nd St Ste 700 PMB 7893Casper, WY 82609-4308
United States
Credit Wellness provides credit-report access, monitoring tools, and general educational information. We do not submit or manage credit disputes, contact credit bureaus or furnishers on your behalf, or promise that using our services will change your credit report or credit score. Consumers may dispute inaccurate information directly with the credit bureaus at no cost.
You have the right to dispute inaccurate information on your credit report directly with the credit bureaus at no cost. See the CFPB's official guidance for the process.
Looking to opt out of marketing or update your information? Call (844) 404-0822 or email info@creditwellnessllc.com and we'll process your request.